HOTARU | ORTHOPAEDIC SNEAKERS
Free home delivery anywhere in Japan
30-day happiness guarantee
Secure checkout – Visa, Mastercard & Amex
LOOKING FOR COMFORT THAT STILL FEELS PRETTY?
Meet the Elena. These blue lace-up sneakers mix a polka dot upper with sheer floral side panels, a crisp white toe cap and a little flower charm on the laces. Underneath sits an orthopaedic footbed built to ease foot pain, so you can enjoy days out, school runs and weekend strolls in comfort.
Why You'll Love the Elena Sneakers
✔ Wider toe box: Your toes sit in a natural position, which reduces pressure and keeps every step feeling relaxed.
✔ Arch support: The supportive footbed helps your posture and takes strain off tired feet throughout a busy day.
✔ Cushioned insole: Soft cushioning absorbs shock with each step, so walking feels lighter from morning until evening.
✔ Pressure pain relief: Sensitive areas are gently protected, helping you enjoy pain-free walking wherever the day takes you.
✔ Pretty finishing touches: Polka dots, sheer floral panels and a flower charm give a sweet, feminine look to casual outfits.
Specifications
- Type: Low-top orthopaedic sneakers with polka dot upper and sheer floral side panels
- Fastening: Lace-up
- Sole: Flat white cupsole with grippy tread
- Colours: Light Blue, Navy, Dark Blue, Sky Blue
- Sizes: UK 2 (EU 35) to UK 8.5 (EU 43)
Free home delivery
Free delivery to any address in Japan. Orders placed before 11:30 PM are shipped the next business day; average delivery time is 8 to 12 business days after processing. You'll receive a tracking link by email as soon as your order ships.
30-day happiness guarantee
Not completely happy? You have 30 days after delivery to request a return. Items must be unused and in their original packaging. See our Return Policy for the full details.
24/7 customer support
Our team is available 24 hours a day, 7 days a week. Email us at support@mitsuketatokyo.com – we usually reply within 12 to 24 hours.
TRUSTED BY THOUSANDS ACROSS JAPAN
Thousands of women across Japan already shop with us. Quality you can feel, timeless style you can wear every day, free home delivery and a 30-day happiness guarantee – that's why they keep coming back.
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Frequently asked questions
Can I return an item if it doesn't work out?
Yes. You have 30 days after delivery to request a return. Items must be unused and in their original packaging. Return shipping is paid by the customer unless the item arrived damaged or incorrect.
What payment methods do you accept?
We accept credit cards (Visa, Mastercard, American Express), Apple Pay and Google Pay. All payments are charged in Japanese yen (¥) and protected with SSL encryption.
How do I track my order?
As soon as your order ships you'll receive an email with a tracking link. You can also use our Track Your Order page.
How do I pick the right size?
Click "Size Chart" next to the size selector for the measurements in cm and the matching Japanese size (号). Our clothing follows European sizing, which is generally about one size larger than Japanese sizing (our S ≈ JP 9号, M ≈ JP 11号, L ≈ JP 13号). Between two sizes? Choose the larger size for the most comfortable fit.
How long does shipping take?
Orders are processed within 1 to 3 business days (order before 11:30 PM and we ship the next business day). Average delivery time is 8 to 12 business days after processing.
Is shipping free?
Yes – shipping is free on every order to Japan, with no minimum purchase.
How do I get in touch?
Email us at support@mitsuketatokyo.com or use our contact form. We reply within 12 to 24 hours, 7 days a week.
FREE HOME DELIVERY
We deliver your order anywhere in Japan at no extra cost, using reliable carriers to get it to your door quickly and safely.
SECURE & SIMPLE CHECKOUT
Pay the way you prefer: credit card (Visa, Mastercard, American Express), Apple Pay or Google Pay – safe and seamless.
100% HAPPINESS GUARANTEE
Try everything at home risk-free. If it's not the perfect fit, return it within 30 days for a full refund, no questions asked.