How Can We Help?

We want your shopping experience with Mitsuketa Tokyo to be effortless from start to finish. Find quick answers below or contact our team directly.

Orders & Delivery

Order before 11:30 PM and your order is shipped the next business day. Average delivery time is 8 to 12 business days after processing. Track your parcel at any time on our Track Your Order page.

Returns & Exchanges

Not completely happy? You have 30 days after delivery to request a return. Read our Return Policy for the steps.

Questions

Check our FAQ for the most common questions, or contact us – we usually reply within 12 to 24 hours.

Customer Service

Monday – Friday: 8AM – 6PM
Saturday: 8AM – 5PM
Sunday: 8AM – 1PM

Email: support@mitsuketatokyo.com